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Decisions from your systems of record, with a person in every change.

Maerak is an enterprise decision intelligence platform. It turns the data in your ERP and business systems into recommendations, approvals, commands and verified outcomes — over a declared enterprise ontology, durable workflows and AI agents.

7
Platform layers
1
Database per tenant
0
Transactions owned by the platform
2
Clouds, one codebase

Seven layers over your systems of record

A request flows down to the decision layer and stops there. Your systems of record stay where they are and stay in charge.

Experience

A planner workspace built with React and Fluent UI, where people review and approve recommendations, with Power BI for analytics.

Agents

Foundry-served AI agents, each with its own Entra identity, passing the same authorization checks as a person.

Process

Durable orchestrations on the Durable Task Scheduler. Every change runs inside a workflow, which can wait for a person's approval before it goes on.

Decision

Recommendation, approval and command services, and an append-only decision ledger that records the recommendation, its evidence, the approval, the command and the outcome.

Knowledge

An enterprise ontology kept in git: a shared core and one overlay per tenant, compiled into a catalog that agents and services read.

Analytics

Each tenant's own Microsoft Fabric workspace and warehouse, with raw data landed and modelled into stored marts, and semantic models over the same grain.

Integration

System-of-record data lands in the tenant warehouse. Commands travel on Azure Service Bus through a transactional outbox, with dead-lettering built in.

  • VISUAL ERP
  • CSI / SyteLine
  • ERPNext
  • Acumatica
  • Infor XA
  • Zoho CRM
  • Zoho Desk
  • Zoho Marketing
  • Zoho Projects
  • Smartsheet

Each of these has its own source prefix in the tenant warehouse, so every table says which system it came from.

Rules the platform does not bend

Maerak owns the analysis and the decision. It never owns your inventory, orders or ledgers.

Authority

Systems of record stay authoritative

Inventory, purchase orders, vendors, assets and financial transactions stay in the systems that own them today.

Separation

Recommendations are not execution

The platform analyses, recommends, approves and issues commands. It does not post transactions.

Ontology

The ontology comes before AI

Agents reason over declared business types and their links, not over raw tables.

Workflow

Workflows govern every action

A change happens only inside a workflow, and only through the command service.

Evidence

Every action is explainable

Who acted, why, when and on what evidence is written to the decision ledger, which is append-only.

Oversight

No agent approves its own work

An agent can recommend, but it never approves its own recommendation.

From a finding to a verified outcome

One loop, recorded at every step.

01

Recommend

Maerak reads the tenant's stored warehouse data through the ontology and proposes a change, with the evidence behind it.

02

Approve

A person approves or rejects the recommendation under their own sign-in, and the ledger records the decision.

03

Command

The approved change becomes a command. A person carries it out in the system of record, which is the only way a system of record changes.

04

Verify

The next load from the system of record checks that the change happened, and the outcome is written to the ledger.

Isolation stated at every layer

Tenancy is part of the design, not an afterthought. Each layer says how it keeps one tenant apart from another.

Analytics

Each tenant has its own Fabric workspace and warehouse. No workspace is shared between tenants.

Operational store

One Azure SQL database per tenant, with the tenant's identifier on every row.

Mirroring

A tenant's database mirrors only into that tenant's own Fabric workspace.

Messaging

Every message carries the tenant's identifier, with a separate Service Bus namespace where isolation calls for one.

Agent memory

What an agent remembers is kept per tenant.

Ontology

One shared core, and an overlay for each tenant that binds the core's types to that tenant's data.

Commercial Azure and Azure Government

One codebase for both clouds.

Same code, two clouds

Maerak is built for commercial Azure deployments and Azure Government deployments from the same code.

Government-safe by rule

Nothing in the platform may depend on a capability that Azure Government does not have.

Measured, not assumed

Every component in the stack records whether it is available in Azure Government, where that was measured, or that it has not been measured yet.

Get in touch

Tell us which decisions you want to bring under review, and which systems hold the data.

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